Privacy policy
1. Introduction
1.1 We are committed to safeguarding the privacy of Vosse Design website
visitors and service users.
1.2 This policy applies where we are acting as a data controller with respect to
the personal data of Vosse Design website visitors and service users; in
other words, where we determine the purposes and means of the
processing of that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly
necessary for the provision of Vosse Design website and services, we will
ask you to consent to our use of cookies when you first visit our website.
1.4 Our website incorporates privacy controls which affect how we will process
your personal data. By using the privacy controls, you can specify whether
you would like to receive direct marketing communications and limit the
publication of your information.
1.5 In this policy, "we", "us" and "our" refer to Vosse Design. For more
information about us, see Section 13.
2. Credit
2.1 This document was created using a template from SEQ Legal
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3. How we use your personal data
3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you,
the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
3.2 We may process data about your use of our website and services ("usage
data"). The usage data may include your IP address, geographical location,
browser type and version, operating system, referral source, length of visit,
page views and website navigation paths, as well as information about the
timing, frequency and pattern of your service use. The source of the usage
data is Google Analytics. This usage data may be processed for the
purposes of analysing the use of the website and services. The legal basis
for this processing is consent.
3.3 We may process your account data ("account data"). The account data may
include your name and email address. The source of the account data is
you or your employer. The account data may be processed for the purposes
of operating our website, providing our services, ensuring the security of
our website and services, maintaining back-ups of our databases and
communicating with you. The legal basis for this processing is consent.
3.4 We may process your information included in your personal profile on our
website ("profile data"). The profile data may include your name, address,
telephone number, email address, profile pictures, gender, date of birth,
relationship status, interests and hobbies, educational details and
employment details. The profile data may be processed for the purposes of
enabling and monitoring your use of our website and services. The legal
basis for this processing is consent.
3.5 We may process your personal data that are provided in the course of the
use of our services ("service data"). The source of the service data is you or
your employer. The service data may be processed for the purposes of
operating our website, providing our services, ensuring the security of our
website and services, maintaining back-ups of our databases and
communicating with you. The legal basis for this processing is consent.
3.6 We may process information that you post for publication on our website or
through our services ("publication data"). The publication data may be
processed for the purposes of enabling such publication and administering
our website and services. The legal basis for this processing is consent.
3.7 We may process information contained in any enquiry you submit to us
regarding goods and/or services ("enquiry data"). The enquiry data may be
processed [for the purposes of offering, marketing and selling relevant
goods and/or services to you. The legal basis for this processing is
consent.
3.8 We may process information relating to our customer relationships,
including customer contact information ("customer relationship data"). The
customer relationship data may include your name, your employer, your job
title or role, your contact details, and information contained in
communications between us and you or your employer. The source of the
customer relationship data is you or your employer. The customer
relationship data may be processed for the purposes of managing our
relationships with customers, communicating with customers, keeping
records of those communications and promoting our products and services
to customers. The legal basis for this processing is consent.
3.9 We may process information relating to transactions, including purchases
of goods and services, that you enter into with us and/or through our
website ("transaction data"). The transaction data may include your contact
details, your card details and the transaction details. The source of the
transaction data is you and/or our payment services provider. The
transaction data may be processed for the purpose of supplying the
purchased goods and services and keeping proper records of those
transactions. The legal basis for this processing is the performance of a
contract between you and us and/or taking steps, at your request, to enter
into such a contract and our legitimate interests, namely the proper
administration of our website and business.
3.10 We may process information that you provide to us for the purpose of
subscribing to our email notifications and/or newsletters ("notification
data"). The notification data may be processed for the purposes of sending
you the relevant notifications and/or newsletters. The legal basis for this
processing is consent.
3.11 We may process information contained in or relating to any communication
that you send to us ("correspondence data"). The correspondence data may
include the communication content and metadata associated with the
communication. Our website will generate the metadata associated with
communications made using the website contact forms. The
correspondence data may be processed for the purposes of communicating
with you and record-keeping. The legal basis for this processing is our
legitimate interests, namely the proper administration of our website and
business and communications with users.
3.12 We may process identify general category of data. The legal basis for this
processing is consent.
3.13 We may process any of your personal data identified in this policy where
necessary for the establishment, exercise or defence of legal claims,
whether in court proceedings or in an administrative or out-of-court
procedure. The legal basis for this processing is our legitimate interests,
namely the protection and assertion of our legal rights, your legal rights and
the legal rights of others.
3.14 We may process any of your personal data identified in this policy where
necessary for the purposes of obtaining or maintaining insurance coverage,
managing risks, or obtaining professional advice. The legal basis for this
processing is our legitimate interests, namely the proper protection of our
business against risks.
3.15 In addition to the specific purposes for which we may process your
personal data set out in this Section 3, we may also process any of your
personal data where such processing is necessary for compliance with a
legal obligation to which we are subject, or in order to protect your vital
interests or the vital interests of another natural person.
3.16 Please do not supply any other person's personal data to us, unless we
prompt you to do so.
4. Providing your personal data to others
4.1 We may disclose your personal data to our insurers and/or professional
advisers insofar as reasonably necessary for the purposes of obtaining or
maintaining insurance coverage, managing risks, obtaining professional
advice, or the establishment, exercise or defence of legal claims, whether in
court proceedings or in an administrative or out-of-court procedure.
4.2 Financial transactions relating to our website and services are handled by
our payment services providers, Stripe. We will share transaction data with
our payment services providers only to the extent necessary for the
purposes of processing your payments, refunding such payments and
dealing with complaints and queries relating to such payments and refunds.
You can find information about the payment services providers' privacy
policies and practices at
4.3 We may disclose your enquiry data to one or more of those selected third
party suppliers of goods and services identified on our website for the
purpose of enabling them to contact you so that they can offer, market and
sell to you relevant goods and/or services. Each such third party will act as
a data controller in relation to the enquiry data that we supply to it; and
upon contacting you, each such third party will supply to you a copy of its
own privacy policy, which will govern that third party's use of your personal
data.
4.4 In addition to the specific disclosures of personal data set out in this
Section 4, we may disclose your personal data where such disclosure is
necessary for compliance with a legal obligation to which we are subject, or
in order to protect your vital interests or the vital interests of another
natural person. We may also disclose your personal data where such
disclosure is necessary for the establishment, exercise or defence of legal
claims, whether in court proceedings or in an administrative or out-of-court
procedure.
5. Retaining and deleting personal data
5.1 This Section 6 sets out our data retention policies and procedure, which are
designed to help ensure that we comply with our legal obligations in
relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be
kept for longer than is necessary for that purpose or those purposes.
5.3 Notwithstanding the other provisions of this Section 6, we may retain your
personal data where such retention is necessary for compliance with a legal
obligation to which we are subject, or in order to protect your vital interests
or the vital interests of another natural person.
6. Amendments
6.1 We may update this policy from time to time by publishing a new version on
our website.
6.2 You should check this page occasionally to ensure you are happy with any
changes to this policy.
6.3 We may notify you of significant changes to this policy by email.
7. Your rights
7.1 In this Section 8, we have summarised the rights that you have under data
protection law. Some of the rights are complex, and not all of the details
have been included in our summaries. Accordingly, you should read the
relevant laws and guidance from the regulatory authorities for a full
explanation of these rights.
7.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.3 You have the right to confirmation as to whether or not we process your
personal data and, where we do, access to the personal data, together with
certain additional information. That additional information includes details
of the purposes of the processing, the categories of personal data
concerned and the recipients of the personal data. Providing the rights and
freedoms of others are not affected, we will supply to you a copy of your
personal data. The first copy will be provided free of charge, but additional
copies may be subject to a reasonable fee.
7.4 You have the right to have any inaccurate personal data about you rectified
and, taking into account the purposes of the processing, to have any
incomplete personal data about you completed.
7.5 In some circumstances you have the right to the erasure of your personal
data without undue delay. Those circumstances include: the personal data
are no longer necessary in relation to the purposes for which they were
collected or otherwise processed; you withdraw consent to consent-based
processing; you object to the processing under certain rules of applicable
data protection law; the processing is for direct marketing purposes; and
the personal data have been unlawfully processed. However, there are
exclusions of the right to erasure. The general exclusions include where
processing is necessary: for exercising the right of freedom of expression
and information; for compliance with a legal obligation; or for the
establishment, exercise or defence of legal claims.
7.6 In some circumstances you have the right to restrict the processing of your
personal data. Those circumstances are: you contest the accuracy of the
personal data; processing is unlawful but you oppose erasure; we no longer
need the personal data for the purposes of our processing, but you require
personal data for the establishment, exercise or defence of legal claims;
and you have objected to processing, pending the verification of that
objection. Where processing has been restricted on this basis, we may
continue to store your personal data. However, we will only otherwise
process it: with your consent; for the establishment, exercise or defence of
legal claims; for the protection of the rights of another natural or legal
person; or for reasons of important public interest.
7.7 You have the right to object to our processing of your personal data on
grounds relating to your particular situation, but only to the extent that the
legal basis for the processing is that the processing is necessary for: the
performance of a task carried out in the public interest or in the exercise of
any official authority vested in us; or the purposes of the legitimate
interests pursued by us or by a third party. If you make such an objection,
we will cease to process the personal information unless we can
demonstrate compelling legitimate grounds for the processing which
override your interests, rights and freedoms, or the processing is for the
establishment, exercise or defence of legal claims.
7.8 You have the right to object to our processing of your personal data for
direct marketing purposes (including profiling for direct marketing
purposes). If you make such an objection, we will cease to process your
personal data for this purpose.
7.9 You have the right to object to our processing of your personal data for
scientific or historical research purposes or statistical purposes on grounds
relating to your particular situation, unless the processing is necessary for
the performance of a task carried out for reasons of public interest.
7.10 To the extent that the legal basis for our processing of your personal data
is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to
which you are party or in order to take steps at your request prior to
entering into a contract,
and such processing is carried out by automated means, you have the right
to receive your personal data from us in a structured, commonly used and
machine-readable format. However, this right does not apply where it would
adversely affect the rights and freedoms of others.
7.11 If you consider that our processing of your personal information infringes
data protection laws, you have a legal right to lodge a complaint with a
supervisory authority responsible for data protection. You may do so in the
EU member state of your habitual residence, your place of work or the place
of the alleged infringement.
7.12 To the extent that the legal basis for our processing of your personal
information is consent, you have the right to withdraw that consent at any
time. Withdrawal will not affect the lawfulness of processing before the
withdrawal.
7.13 You may exercise any of your rights in relation to your personal data by
written notice to us.
8. About cookies
8.1 A cookie is a file containing an identifier (a string of letters and numbers)
that is sent by a web server to a web browser and is stored by the browser.
The identifier is then sent back to the server each time the browser
requests a page from the server.
8.2 Cookies may be either "persistent" cookies or "session" cookies: a
persistent cookie will be stored by a web browser and will remain valid until
its set expiry date, unless deleted by the user before the expiry date; a
session cookie, on the other hand, will expire at the end of the user session,
when the web browser is closed.
8.3 Cookies do not typically contain any information that personally identifies a
user, but personal information that we store about you may be linked to the
information stored in and obtained from cookies.
9. Cookies that we use
9.1 We use cookies for the following purposes:
(a) authentication - we use cookies to identify you when you visit our
website and as you navigate our website.
(b) status - we use cookies [to help us to determine if you are logged into
our website.
(c) personalisation - we use cookies to store information about your
preferences and to personalise the website for you.
(d) security - we use cookies as an element of the security measures
used to protect user accounts, including preventing fraudulent use of
login credentials, and to protect our website and services generally.
(e) analysis - we use cookies to help us to analyse the use and
performance of our website and services.
(g) cookie consent - we use cookies to store your preferences in relation
to the use of cookies more generally.
10. Cookies used by our service providers
10.1 Our service providers use cookies and those cookies may be stored on your
computer when you visit our website.
10.2 We use Google Analytics to analyse the use of our website. Google
Analytics gathers information about website use by means of cookies. The
information gathered relating to our website is used to create reports about
the use of our website. Google's privacy policy is available at:
11. Managing cookies
11.1 Most browsers allow you to refuse to accept cookies and to delete cookies.
The methods for doing so vary from browser to browser, and from version
to version. You can however obtain up-to-date information about blocking
and deleting cookies via these links:
(a) (Chrome);
(b)
preferences (Firefox);
(c) (Opera);
(d)
delete-manage-cookies (Internet Explorer);
(e) (Safari); and
(f)
privacy (Edge).
11.2 Blocking all cookies will have a negative impact upon the usability of many
websites.
11.3 If you block cookies, you will not be able to use all the features on our
website.
12. Our details
12.1 This website is owned and operated by Vosse Design.
12.2 We are registered in England and Wales under registration number [number],
and our registered office is at [address].
12.3 Our principal place of business is at [address].
12.4 You can contact us:
(a) [by post, to [the postal address given above]];
(b) [using our website contact form];
(c) [by telephone, on [the contact number published on our website from
time to time]]; or
(d) [by email, using [the email address published on our website from
time to time]].
13. Data protection officer
13.1 Our data protection officer's contact details are: Mr R G Dibling.